Swim Lesson Policy

  • Swim Lesson Regulations & Procedures 

     

    Acknowledgment of Risk - Waiver 

     

    West Fargo Public Schools is committed to providing a safe and family-friendly environment for all participants to thrive and learn fundamental swimming techniques. By registering for an aquatic program at Hulbert Aquatic Center, participants hereby agree to indemnify and hold harmless West Fargo Public Schools, and Hulbert Aquatic Center staff against any liability resulting from any injury that may occur to the participant in an aquatic program.  

     

    West Fargo Public Schools and Hulbert Aquatic Center has taken a proactive approach to health and safety protocols during the COVID-19 pandemic. We have enhanced our safety and sanitation measures to protect the well-being of our program participants, staff, and guests. Please do your part to help keep everyone safe. An inherent risk of exposure to COVID19 exists in any public place where gatherings occur. By attending a WFPS program, you voluntarily assume all risks related to exposure to COVID-19. 

     

    Group Swim Lesson Registration 

    • All participants must register for group swim lessons online, payment is required in full at the time of registration. No walk-ins or telephone transactions will be accepted. Specific registration details are available on Hulbert Aquatic Center’s website.  

    • Registration will be open until the Friday before the lessons are scheduled to start or until the classes have been filled.  

    • Once registration is closed, no new registrations will be accepted.  

    • Any class that does not have a minimum of three students registered when the registration window closes is subject to be canceled by the facility. Participants will be notified via email of the class cancelation.  

    • All level changes or class transfer requests must be submitted at least 72 hours prior to the first class. Hulbert Aquatic Center will do it is best to accommodate any transfer requests as class space allows but does not guarantee requests will be able to be fulfilled.  

    • If a parent/guardian requests a level transfer after a session has started, a $10 transfer fee may be assessed. 

    • Instructors may recommend transfers on the first day of class. If this occurs, there is not a transfer fee and Hulbert Aquatic Center will do it is best to accommodate any transfer requests as class space allows but does not guarantee requests will be able to be fulfilled. 

    • Participants do not automatically advance to the next level after each session, each participant must complete the required skill in order to advances. Hulbert Aquatic Center strongly discourages registering for another session of lessons before the current sessions you are enrolled in could lead to improper level placement.  

    • Cancelations, refunds, and makeup classes; 

    • All cancelation and refund requests must be submitted via email to hulbet@west-fargo.k12.nd.us 

    • No refunds will be given if participant registration is canceled within 5 days of the class start date or after the session has started.  

    • No refunds or makeup classes will be offered for participants that miss class due to other activities, family events, missed classes, or vacations.  

    • If a class is canceled by the facility, all efforts will be made to offer a makeup class, but such arrangements are not guaranteed.  

    • Hulbert Aquatic Center reserves the right to cancel any class at any time, refunds will be issues when entire sessions are canceled by the facility.  

    • Hulbert Aquatic Center reserves the right to terminate a participant’s registration if management feels the participant is endangering others, demonstrating inappropriate behavior, abusing the facility, or display aggressive behavior towards other individuals. Any participant displaying these behaviors will be asked to leave the facility and their registration will be terminated, no refunds will be issued in this situation.  

     

    Private & Semi-Private Lessons Registration 

     

    • Private and semi-private swimming lessons are scheduled based on instructor availability and the facility schedule.  

    • Private and semi-private lessons are available for any child 3 years or older 

    • Semi-private swim lessons are available for a maximum of 2 children living in the same household who are at the same swimming ability 

    • Parents/guardians must submit private and semi-private swim lessons request on the Hulbert Aquatic Center’s website.  

    • The Programming and Staffing Supervisor will work with the primary contact for each request to confirm the lessons schedule and enter all information into Hulbert Aquatic Centers Facility Scheduler.  

    • All communications between the lesson participants and the instructors must go through Hulbert Aquatic Center’s Programming and Staffing Supervisor.  

    • The primary contact for each lesson request will be sent an electronic contract listing all the confirmed dates and times. Additionally, the primary contact will be given login information to access their online portal to make payment.  

    • Requesters must electronically sign the contract confirming the information at least 5 business days before the first lesson.  

    • Invoices will be issued within one business day of receiving your signed electronic rental contract and the invoice will be available to view in your online client portal. Payment must be submitted in full via credit card on your online client portal at least 24 hours prior to the start of the first lesson. If you need to pay via cash or check, special accommodation must be prearranged with the facility at least 48 hours prior to the start of your rental contract. 

    • All participants are required to check-in at the front desk upon arrival of each lesson.  

    • Cancelations, refunds, and makeup classes; 

    • No refunds or credits will be issued for private or semi-private swim lessons. If a class is canceled by the facility, an alternative makeup date will be scheduled.  

    • Private and semi-private swim lesson cancelation or rescheduling requests must be submitted24 hours prior to the scheduled time to avoid losing credit for those lessons. Requests for class cancelation/rescheduling must be submitted via email to hulbert@west-fargo.k12.nd.us 

    • All makeup or rescheduled lessons must be completed within 7 days of the final date on the signed lessons contract  

    • In the event of an emergency or illness, please contact the facility staff immediately at (701) 356-7630 

    • Hulbert Aquatic Center reserves the right to terminate a participant’s registration if management feels the participant is endangering others, demonstrating inappropriate behavior, abusing the facility, or display aggressive behavior towards other individuals. Any participant displaying these behaviors will be asked to leave the facility and their registration will be terminated, no refunds will be issued in this situation.  

     

    General Swim Lesson Guidelines 

     

    • A parent or guardian must be present at all times during the lessons to provide visual supervisor of the participant. 

    • All participants must bring appropriate swimwear and a dry towel to each lesson. 

    • Goggles are recommended for all levels excluding Parent/Child classes.  

    • Clothes, street shoes, and other personal items can be stored in the locker room or brought with you into the pool area. Please bring your own lock if looking to secure valuables.  

    • It is recommended that participants with long hair pull it back and secure it to keep it from interfering with any part of the lesson. 

    • On the first day of lessons, the instructors will call class rosters out loud on the pool deck. If you do not hear your name called, please see a Hulbert Aquatic Center representative at the front desk to review the class rosters.  

    • Each participant skill knowledge and performance will be evaluated on the first day of lessons to ensure all students are at the appropriate level. If the instructor recommends a different level placement, the participant's parent/guardian must contact the Programming and Staffing Supervisor immediately to inquire if modifications can be made for that participant.  

    • One parent or guardian is required to be in the water and participating in each class when enrolled in a Parent/Child level.  

    • All non-potty-trained children must wear a disposable swim diaper. Please review Hulbert Aquatic Center dress code for specifications.  

    • Food and beverages of any kind are strictly prohibited in the pool area.  

    • Lesson participants are prohibited from entering the pool before class and must exit the pool immediately after the class has concluded. 

    • Parents/guardians are asked to notify their assigned instructor of any medical conditions that the participant may have that could affect the lesson.  

    • If a student defecates in the pool, Hulbert Aquatic Center staff shall follow all Cass County Public Health Code guidelines and will notify the participants of the incident. After the first incident, the participant is required to wear a swim diaper. If these incidents occur multiple times may result in dismissal from Hulbert Aquatic Center swim program.  

     

    Swim Lessons Fee Structure  

     

    Lessons 

    Price 

    Group Lessons (Per thirty-minute lesson) 
    $10 
    Private Lessons (Per thirty-minute lesson)  
    $40 
    Semi-Private Lessons (Per thirty-minute lesson) 
    $40 
    * Semi-Private lessons are per instructor not per participant. * 

     

    Photography Release  

     

    Hulbert Aquatic Center may utilize this event/program to gather photos and/or videos for use of the facility’s social media accounts and for online, print, and video-based marketing materials. Prior to gathering footage, participants can notify the facility if they would like to choose to opt-out of such images. 

     

     

    Last Updated 10/4/2023